Only 9 days til Opera Ashtro is available at Underverse.com and the UV Taobao Store!

For those waiting on their shipment of the UV Explorer Newsletter One, we have been informed that international shipments are experiencing delays and in some cases have halted shipments until further notice for most major countries due to the virus.

We will be keeping an eye on the situation as things progress and will resend any returned shipments and/or replacements if necessary when things open back up.

Thank you for your patience and understanding!

第一期 UV Explorer 物流进度更新
2020年 4月

非常感谢大家对UV Explore的热情支持，因疫情影响，导致了国际物流运输延误，并出现部分国家的物流服务被迫暂停的情况，我们深表歉意。恢复时间需等待收件国家另行通知，我们也会密切关注物流进展。对部分退回期刊，我们将在物流恢复后为您重新派送。再次感谢您的耐心和理解!

The next UV Explorer Newsletter is coming to you soon! Be sure to register and sign up for full access! Membership is free!

For the safety and well-being of our team and to help prevent any possible risk of infection to others and ourselves, we will be canceling our planned appearance at the upcoming Thailand Toy Expo. We have nothing but love for Jeep and his crew that put on such an excellent show and we’re sad we won’t be able to make it out this time. 

COVID-19 is a real bastard and we, like many others, are experiencing delays and will be adapting to the situation as things progress and change on a daily basis. Unfortunately, this too has affected our planned pre-orders and production estimates. We will have our first sale of 10” Ashtro Lad and Rocket Ashtro in April! 

To all our fans – please stay healthy, stay inside unless it’s an emergency, and stay tuned for more UV updates! 
– Team UV 

出于健康安全考虑，为了减少人群聚集活动，避免新型冠状病毒的传播，我们将正式取消原TTE泰国玩具展的品牌亮相计划。在此感谢JEEP及其团队举办了如此精彩的活动，我们对此次未能出席深表遗憾。

COVID-19是一次全人类的灾难。跟大家一样，我们的计划不断被延迟，并针对这些突发情况不得不做出新的调整，这也影响了我们的新品发售计划和生产周期。

同时，在这里也为大家带来了一则好消息，UNDERVERSE首款产品 10” Ashtro Lad 和火箭版 Ashtro预计将在4月开启预售！大家准备好了吗？！

致所有UV玩家朋友们，疫情期间，请大家注重健康，尽量减少外出，保护好自己。

此致,
UV团队

The first UV EXPLORER officially launched yesterday. Thank you so much for all your support! Up to now, we have sold out of the 200 limited print editions of the newsletter. To answer some of the questions that popped up:

Q: How to confirm whether the order has been placed successfully？
A: The order has been successfully processed if you reached the following page. Only one copy provided for each member. The repeated orders will be canceled automatically.

Q: Why is there no payment options available? / Why the order shows up under my account, but just says pay later?
A: The payment system is still under construction and payment options like Paypal will be available in the future. Chinese fans, we are still looking for solutions to include Alipay. Please give us some time and thanks for your patience. 

Q: Why it shows “order received” but I haven’t received any email?
A: Confirmation emails will be sent out shortly. Please check your mailbox and spam box later this week.

Q: Will there be a bilingual system in the future?
A: The website is still under construction and yes, we will support the bilingual system (English and Chinese). Please stay tuned.

Q：When will the next newsletter be launched?
A：Any time within the next month (Haven’t got a specific date yet). Registered members can look forward to some new teasers in the second issue.

We want to apologize here officially for any inconvenience caused during the newsletter launch. An overwhelming amount of fans placing placing orders at the same time, caused congestion to our servers and many experienced errors and slow loading time. In response to this we will be covering the cost of the global freight for all the fans who placed their orders for the newsletter successfully. 

The pre-order for the first product is planned to be launched this month! Please stay tuned and feel free to contact us with any inquiries you may have via info@underverse.com

Thank you again for your love and support of UV!

Happy New Year from all of us at UV!